How To Download NYC 311 For PC, Laptop Windows & Mac

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New York City’s 311 is a direct line to help with non-emergency city services and information about City programs and services. When you call 311, you can get information about: 311 also provides translation and interpretation services for more than 170 languages.

This article is all about helping you get to know the NYC 311 for PC better and install it on your PC. Here are the technical specifications you want to know about beforehand:

How To Install & Download NYC 311 For PC Windows 10/8/7

To install the NYC 311 on your computer, you need to install the NOX payer first. To do that, as well as install the NYC 311, follow the easy guide below from start to finish:

  • First, start by downloading the NOX player. It should store in your download folder in your computer.
  • Locate the installer, double click on it, and let it install on your PC. It will take a few minutes to complete the installation.
  • Once installed, you’ll have the option to start the emulator. Go ahead and start the emulator. It will set up the environment for the first time.
  • Now, open the Play store app (It’s on the top header, or you can search for it) and it will ask you to log in. Log into your Google account.
  • Search for the NYC 311 app on the Play store app and the app will show up in the first position. Click and start installing the app on your computer.

NYC 311 Andorid App Summary

Under the Tools category on Google Play store, NYC 311 has over 309925 of downloads reflecting the number of users they have. City of New York has developed the NYC 311 and has improved a lot to this day with the latest version, 4.54.

Until this latest version, NYC 311 has successfully been able to acquire a good user rating of 4.2. This latest version was last updated on Sep 15, 2022 which you can check in the technical specification section below.

The only bummer here is you can not just download and install it on your computer without using an Android emulator. However, you can definitely install it on your computer by using one of the most popular emulators: NOX player, BlueStacks, or Memu Emulator.

These tools will help you install and use the NYC 311 on your computer without having to use your Phone. To do so, you need to follow the guides we’re about to discuss in this article.

NYC 311 App Specification
App Name: NYC 311 On Your PC
Devoloper Name: City of New York
Latest Version: 4.54
Android Version: 6.0
Supporting OS: Windows,7,8,10 & Mac (32 Bit, 64 Bit)
Package Name:
Download: 309925+
Category: Tools
Updated on: Sep 15, 2022
Get it On:


Features of NYC 311 for PC

1. The 311 app is a one-stop shop for all government information and non-emergency services in New York City.
2. The app provides users with a way to get help with noise, hot water, rat conditions, lost property in taxis, illegal parking, parking meters, blocked driveways, abandoned vehicles, street potholes, street signs, traffic lights, street lights, broken sidewalks, fire hydrants, damaged trees, street tree plantings, beaches, gyms, parks, pools, illegal dumping, building graffiti, food establishments, homeless assistance, and taxi driver complaints.
3. The app is available for Android phones.
4. The app is free to download and use.
5. The app is easy to use and navigate.
6. The app is constantly updated with the latest information and services.
7. The app is available in English and Spanish.
8. The app has a 4.5 star rating on the Google Play Store.
9. The app has been downloaded over 100,000 times.
10. The app was last updated on September 6, 2018.

NYC 311 App Overview and Details

311 is New York City’s one-stop shop for all government information and non-emergency services. Get the 311 app for your Android phone to get help with the following:

– Noise
– Hot Water
– Rat conditions
– Lost property in taxis
– Illegal parking
– Parking meters
– Blocked driveways
– Abandoned vehicles
– Street potholes
– Street signs
– Traffic light
– Street light
– Broken Sidewalks
– Fire Hydrant
– Damaged Tree
– Street tree plantings
– Beaches, gyms, parks and pools
– Illegal Dumping
– Building graffiti
– Food establishments
– Homeless assistance
– Taxi Driver Complaints

Whats New In this NYC 311?

What’s new in this build:
• Improved app performance



New York City’s 311 application is one of the most useful tools for city residents. It provides a way to access city services and information, and it is easy to use. The 311 application is a valuable resource for city residents, and it is a great way to get information and help from the city.

Before we complete the guide, do you have more questions regarding the emulator above or the NYC 311 of any kind? Don’t feel grounded, just let us know, and we’ll help you resolve it.

Recent NYC 311 Reviews

Ken Wong

Mar 2, 2022

The app designer needs to learn a few things about New York City. Not every request has an address. If an abandoned car is parked under the bridge, how would you put in a service request for that? If the motive is to keep NYC clean and operating, more thought needs to be put in on all the little aspects to help citizens be the eyes and ears of the agencies involved. That means fewer taps and more automated location gathering as soon as a citizen is ready to put in a request.

A Google user

Nov 9, 2019

I just tried to enter a no hot water complaint specific to a residential facility’s mens room shower; when I tried to enter correct location data, the GPS prompt moved further down the street the other way! Data fields are deliberately vague, & without option to refine a request! There’s no excuse in the greater good’s sakes for this kind of ineptitude in coding an app! Most pulldowns from a given prompt get nowhere, and logically disable detail entry that would have a plaintiff seeing action.

Nelson Zevallos

Sep 21, 2022

I keep getting a message that says that there is a bug that keeps crashing the app.

Tye L

Apr 12, 2022

When you put in a service request (blocked driveway, abandoned car, down tree, broken sidewalk) they immediately close it out falsely claiming that they responded. In 5 minutes??? This app is just another way for the city to ignore your concerns.

Vic Tan

May 14, 2022

The map should let you tap on any point and then mark it as the location. It’s no point of showing the map if it’s limited. Not every place has a street address. What if it’s on an intersection?

Ron Niles

May 24, 2022

I have been trying to report a pothole on my block. I took a picture of it and tried to submit the request and I keep getting an error message. So, of course I cannot submit the request. Typical NYC agency, nothing ever works, the IT people are absolutely terrible.

Richard Housel

Aug 6, 2022

It works worse than ever. It now links to a defective website for potholes.

A Google user

Jul 24, 2019

App does not allow u 2 correct their GPS errors on blocked driveway. Your complaint will have the wrong address guaranteed. I tried for abt 15 minutes, first to correct the address that populated incorrectly in the app, then to train the GPS to the correct location (backing up or going forward). Neither effort worked. I had to end up calling instead.

A Google user

Nov 17, 2018

Wish I can like this app. Would be great if the police actually response to the complaint. called 311 and file complaint many times through the app for noise complaint but either they respond hours later or “determined that police action was not necessary”. Next door neighbor would start blasting music or playing musical instruments at 1 am in the morning, sometimes after, started at 4 am last night, filed a complaint but nothing happens. Neighbors does this at least once or twice a week during night time and all day during daytime, nonstop!! I’ve also noticed, everytime when I select as a “recurring problem” the response I get is “determined that police action was not necessary”. No point of this app, they are only good for general info but not situations like these.

Kaile Duncan

Jun 11, 2021

I have tried utilizing this app as an alternative to calling the police or 911 for things like heavily obstructed sidewalks, abandoned vehicles, or pest situations. Not only are the operators great at finding a reason to not have to do anything, but they do so with a rudeness I am still surprised by even after trying to use this service several times. Faster to just inconvenience the emergency dispatch. I have no idea what this program is supposed to offer the community at this point.


We refer the ownership of This NYC 311 to its creator/developer. We don’t own or affiliate for NYC 311 and/or any part of it, including its trademarks, images, and other elements.

Here at blappsblog, we also don’t use our own server to download the NYC 311. We refer to the official server, store, or website to help our visitors to download the NYC 311.

If you have any query about the app or about blappsblog, we’re here to help you out. Just head over to our contact page and talk your heart to us. We’ll get back to you ASAP.

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